Frequently asked questions.
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What people ask most
Do I need internet to sell?
To start the day, yes. If the connection drops during the day, the till keeps selling and sends the sales when it comes back.
Which printer can I use?
Thermal receipt printers on the network or on the till computer's USB, and Star and Epson printers that fetch the receipt over the internet. Labels on label printers with ZPL, such as Zebra.
Does ComGo issue NFC-e?
Yes. The tax receipt is issued when the sale is finished and the receipt shows the DANFE with the QR code.
Is my data kept apart from other stores?
Yes. Every ComGo customer has its own database and its own file folder.
Does it work on a tablet and phone?
The till works in the browser of a computer or tablet, also with on-screen numbers. Management works on the phone and can sit on the home screen like an app.
How does support work?
Through WhatsApp. When you allow it, support follows the till without changing anything.
See ComGo working in your store
Send us a message on WhatsApp. We will show you the till, management on your phone and answer your questions.